FAQ’s

1. “I don’t want my credit to be impacted.”

Rebuttal:

That’s absolutely understandable—and you’re not alone. Most people we speak to share that concern. But here’s the honest truth: the moment you’re unable to pay even $1 less than what you owe, your credit is already impacted. Whether it’s missed payments, collections, or maxed-out credit cards—these are all red flags that lower your credit score over time.

Now, a consumer proposal does show up as an R7 rating—which simply means “paying under special arrangements.” But it’s important to remember two things:

  • This impact is temporary.
  • It’s far less damaging than a bankruptcy (R9) or continuing to default on your current debts.

We’ve seen many clients start rebuilding their credit as early as 8 to 9 months after filing—especially if they’re consistent with proposal payments and attend the two free financial counseling sessions provided by the Licensed Insolvency Trustee. These sessions help you understand budgeting, responsible credit use, and how to improve your score faster.

📌 Example: One of our clients had a 520 credit score at the time of filing. Within a year, after following rebuilding steps and getting a secured credit card, they crossed 650—enough to qualify for basic credit facilities again.

Most importantly—ask yourself this: Are you more concerned about your credit score today, or the daily stress and growing debt you’re carrying right now? Because fixing the credit score means nothing if the underlying debt problem continues to grow.


2. “Why do I need to change my bank account?”

Rebuttal:

Great question—and one that could save you from a serious financial surprise.

If you owe money to the same bank where your paycheck is deposited, or if you’ve taken payday loans linked to your current account, you’re at real risk.

Here’s why: banks and credit unions have a legal ability called the “Right of Offset”. This means that if you owe them money and they’re notified about your consumer proposal, they can:

  • Freeze your account
  • Take money out of your account without prior notice
  • Use your paycheck or savings to recover what you owe them

This could happen overnight—and we’ve had clients find out only when their debit card stopped working.

🔒 Example: One client had a line of credit and a chequing account at the same bank. As soon as their proposal was filed, the bank froze the account and took $2,000 from their pay that had just been deposited.

So here’s what we recommend:

  • Open a new account at a bank you don’t owe money to
  • Transfer your paycheck, automatic deposits, and savings to the new account
  • If needed, move mortgage payments or bills—this is easy to do and avoids complications

Even if you don’t owe that bank money today, it might still be wise to open a new account. If you’ve set up pre-authorized debits for multiple creditors, stopping those can be expensive and time-consuming. A new account helps you control where your money goes and avoids “accidental withdrawals” after filing.

Bottom line: Changing your bank account is about protecting your hard-earned money and making the process clean, safe, and smooth.


3. “What about my mortgage or RESP/RRSP if I change banks?”

Rebuttal:

Good news—secured assets like your mortgage or registered savings (RRSPs, RESPs) are generally not affected by a consumer proposal. You’re allowed to keep them.

Let’s break it down:

  • Mortgage: You can continue making payments from any bank account—even if your mortgage is with your previous bank. Just redirect the payment from your new account.
  • RRSPs/RESPs: If they were not funded recently through excessive contributions, they’re protected under law. You don’t have to worry about losing those funds.

By opening a new bank account, you ensure:

  • Your proposal payments stay on track
  • Your living expenses are protected
  • You avoid stress from account freezes or “offsets” on payday

4. “Can I get credit again in the future?”

Rebuttal:

Absolutely, yes. A consumer proposal is designed to help you recover—not punish you forever.

Once you’ve made several consistent payments (typically 8–12 months in), lenders can see your commitment and stability. Many clients get approved for secured credit cards, car loans, or even small personal loans while still in the proposal.

Example: A client got approved for a $1,500 secured credit card six months after filing. Another client refinanced their car loan within a year at a better rate after improving their credit score.

Additionally, the two financial counseling sessions help guide you on how to:

  • Rebuild credit step-by-step
  • Budget better
  • Use credit responsibly without falling into debt again

5. “Will this affect my ability to buy a home?”

Rebuttal:

It doesn’t stop you from buying a home—but it does mean you need to plan smartly.

While you’re in a proposal, you may not qualify for traditional mortgages right away. But if you rebuild your credit during the proposal and save for a down payment, there are lenders who specialize in helping people in or after proposals.

Example: One client filed a proposal, rebuilt their credit with a secured card, and in 2.5 years qualified for a mortgage with a “B lender” at a reasonable rate.

So while you may face a delay in your home ownership journey, the real key is eliminating your debt first—because it’s hard to think about buying a home when your monthly payments are going toward 5–6 credit cards and payday loans.